Shire Partner — Privacy Policy
Effective Date: June 29, 2026
Last Updated: June 29, 2026
Shire Partner ("Shire Partner," "the App," "we," "our," or "us") respects and protects the privacy of all users ("you," "your") who access and use our application and related services. Shire Partner is a partner portal that allows you to view how the Shopify discount codes associated with your account are being used. This Privacy Policy describes in detail the categories of information we may collect, how such information may be processed, stored, and disclosed, as well as the rights and choices you have with respect to your personal data. By using Shire Partner, you agree to the practices outlined herein. If you do not agree with this Privacy Policy, please do not use the App.
1. Information We Collect
1.1 Personally Identifiable Information (PII)
When you register for an account or otherwise interact with Shire Partner, we may collect:
Full name, email address, and phone number.
Authentication credentials, which are managed by our authentication provider, Clerk. When you sign in, Clerk processes your sign-in details and credentials on our behalf; we do not store your password directly.
1.2 Non-Personal Information (NPI)
We automatically collect certain technical and analytical data that does not directly identify you, including:
Device identifiers, operating system version, browser type, and device settings.
Log data, including Internet Protocol (IP) address, access times, and referring pages.
Application usage metrics, feature interactions, and performance statistics.
1.3 Discount Code and Order Data
The core purpose of the App is to show you how the Shopify discount codes associated with your account are being used. To provide this, we receive order and discount information from Shopify, which may include the date and value of qualifying orders, the discount code applied, and identifying details of the customers who used your codes. This information is made available to you within the App so that you can track the performance of your codes. You are responsible for handling any customer information you access through the App in accordance with applicable privacy laws.
2. How We Use Collected Information
The information we collect is used to:
Service Delivery: Provide, maintain, and optimize the functionality of the App, including displaying discount-code usage and related order data.
Account Management: Authenticate users, provide customer support, and process user requests.
Analytics and Improvements: Monitor performance, detect anomalies, and enhance usability.
Security and Compliance: Prevent fraud and unauthorized access, and enforce our Terms of Service.
Communications: Send transactional messages (e.g., password resets), service announcements, or—if you opt in—informational updates.
We do not sell, lease, or trade your information to third parties.
3. Legal Basis for Processing
Shire Partner is operated from Toronto, Ontario, Canada, and we handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
Because the App can be used from anywhere, your information may also be subject to other privacy regimes. If you are located in a jurisdiction that requires a specific legal basis for processing personal data (such as the EU/EEA under the GDPR), we process your information under the following bases:
Consent: Where you have given clear consent for processing.
Contractual Necessity: To perform obligations under the user agreement.
Legitimate Interests: For improving services and ensuring security.
Legal Obligation: Where we are required to comply with applicable laws.
4. Data Retention
We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Upon user request, we will delete or anonymize personal data, subject to any legal retention obligations.
5. Data Security
We implement appropriate technical and organizational measures designed to safeguard personal data against unauthorized access, disclosure, alteration, or destruction. Such measures include, but are not limited to:
Encryption in transit and at rest.
Secure user authentication protocols, provided through our authentication partner, Clerk.
Role-based access controls.
Periodic system monitoring and vulnerability assessments.
No security system is entirely impenetrable, and we cannot guarantee absolute protection of data.
6. Disclosure of Information
We may disclose personal data to third parties under the following limited circumstances:
Service Providers: To trusted third-party vendors who perform services on our behalf, including Clerk (authentication), Shopify (e-commerce and order data), and our cloud hosting and database providers.
Legal Requirements: If compelled by applicable law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
Consent-Based Sharing: When you explicitly authorize us to disclose your information.
7. Third-Party Services and Links
Shire Partner integrates with third-party services, including Clerk for authentication and Shopify for e-commerce and order data. This Privacy Policy does not govern the practices of those third parties, and we encourage you to review their respective privacy statements before engaging with their services.
8. Children's Privacy
The App is not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.
9. International Data Transfers
Shire Partner can be used from anywhere, and your information may be transferred to and processed on servers located outside your home country, including by our service providers. Where required, we implement appropriate safeguards to ensure such transfers comply with applicable data protection laws.
10. User Rights
Depending on your jurisdiction, you may have the following rights:
Access and Portability: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal obligations.
Restriction: Request restriction of data processing under certain conditions.
Objection: Object to processing based on legitimate interests.
Consent Withdrawal: Withdraw previously granted consent at any time.
Requests may be submitted to the contact details listed below.
11. Changes to This Policy
We reserve the right to amend or update this Privacy Policy at our discretion. Any material changes will be communicated via in-app notification or by updating the "Effective Date" above. Continued use of the App constitutes acceptance of the updated policy.
12. Contact Information
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us at:
Shire Partner — Privacy Office
Shire Farms, Toronto, Ontario, Canada
privacy@shirefarms.com